Consumer Collections

Discretion, yet firm and effective

As is standard with Camelot Credit Solutions the area of consumer collection offers a bespoke process which is agreed with you before any action is commenced.

Due to legislation and the numerous consumer rights that must be adhered to we treat all consumer debtors with respect, ensuring compliance with statutory law delivers the high success level of our collections.

Consumer Collections The process we adopt is to discuss the background of the debt with you, advise the various routes that are applicable and agree a collection process to enable the initial steps to be commenced.

It is imperative we keep you advised at all times of any offers that may be received during the negotiation process from the debtor in order we can discuss the merits and detail of the offer and respond immediately to ensure best possible results.

Our experience is this difficult sector covers:

Councils
Landlords
Retail Clients

If necessary we offer home visits to collect the debt and confirm the current status of the debtor, thus determining if the debtor has the assets or financial means to warrant any further action.